Privacy Policy

2. Information We Collect

We collect information necessary to operate the Platform, provide access to digital content, maintain security, and improve user experience.

2.1 Information You Provide Directly

When using ByGift, you may provide:

1. Full name
2. Date Of Birth
3. Email address
4. Account login credentials
5. Communication preferences
6. Information voluntarily submitted through the Platform
7. Customer support communications

2.2 Information Collected Automatically

When you use the Platform we may automatically collect:

1. IP address
2. Device and browser information
3. Operating system and device identifiers
4. Approximate geographic location (country or region level)
5. Platform usage activity
6. Interaction logs and timestamps
7. Cookies and similar tracking technologies

2.3 Payment Information

Payments on ByGift are processed securely through third-party payment providers.
ByGift does not store full payment card details. Payment information is processed directly by the applicable payment provider according to its own privacy and security practices.

3. How We Use Personal Information

We use personal information to:

1. Create and manage user accounts
2. Provide access to digital content packages
3. Deliver platform functionality
4. Maintain platform security and prevent fraud
5. Respond to support requests and inquiries
6. Improve and maintain the Platform
7. Comply with legal obligations

ByGift does not sell or rent personal information to third parties.

4. Data Visibility and Account Privacy

ByGift is designed to limit unnecessary sharing of user information.

1. Users cannot access private account information of other users
2. Assigned recipients receive only the information necessary to activate access
3. Access to digital content is account-based and limited to authorized users

5. Legal Basis for Processing (GDPR)

Where GDPR applies, ByGift processes personal data based on:

1. Contractual necessity
2. Legitimate interests, including security and fraud prevention
3. Compliance with legal obligations
4. User consent where required

6. Cookies and Tracking Technologies

ByGift uses cookies and similar technologies to:

1. Maintain essential platform functionality
2. Keep users logged in securely
3. Improve platform performance and reliability
4. Understand platform usage patterns

You may manage cookies through your browser settings. Certain features may not function properly if cookies are disabled.

7. Data Sharing and Service Providers

We may share information with trusted service providers that help operate the Platform, including:

1. Payment providers
2. Cloud hosting and infrastructure providers
3. Security and fraud prevention providers
4. Analytics providers
5. Customer support tools

These providers are required to process data securely and in accordance with applicable laws.

8. International Data Transfers

ByGift may process or store data outside your country of residence. Where data is transferred internationally, we ensure appropriate safeguards are in place, including:

1. Adequacy decisions
2. Standard Contractual Clauses (SCCs)
3. Equivalent lawful transfer mechanisms

9. Data Retention

We retain personal information only for as long as necessary to:

1. Provide Platform services
2. Comply with legal, accounting, and regulatory requirements
3. Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

10. Data Security

ByGift implements appropriate technical and organizational measures to protect personal data, including:

1. Secure infrastructure and encrypted connections
2. Access control and authentication systems
3. Monitoring and fraud detection mechanisms
4. Internal security procedures

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

1. Access your personal data
2. Correct inaccurate or incomplete information
3. Request deletion of your personal data
4. Restrict or object to the processing of your data
5. Request portability of your personal data
6. Withdraw consent where processing is based on consent

Users in the European Economic Area (EEA) and United Kingdom have additional rights under the General Data Protection Regulation (GDPR). Requests can be submitted using the contact details provided below.

12. Children’s Privacy

ByGift is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Information

For privacy-related questions or requests, please contact:
ByGift Support